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Frequent questions

Yes, as AI is a new topic for most companies we offer a free 14-day trial.

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We currently only support winkk AI in the EU. If you are interested in winkk AI, please send us an e-mail to [email protected]. We will be happy to take care of your request.

Yes, winkk AI is 100% operated in Europe. All data is stored and encrypted in european Microsoft Azure data centers.

Yes it is GDPR compliant. winkkAI is 100% operated in Europe. All data is stored and encrypted in european Microsoft Azure data centers.

With ChatGPT, data is stored to further develop their model; this is not the case with winkk AI.

A “credit” symbolizes an interaction between you and the chat in winkk AI. When using the GPT 3.5 model, one credit is used for each question asked, including the answer. For an even more advanced question-and-answer interaction with the GPT 4.0 model, 5 credits are required.

A document corresponds to a file of up to 10 MB in size or a maximum of 50 pages. If a file exceeds these limits (for example 80 pages), it is counted as two documents. We support following filetypes: .txt, .pptx, .docx, .pdf, .md and .html.

We support the following image, video, audio and text formats:
.md, .doc, .docx, .pdf, .txt, .ppt, .pptx, .wav, .mp3, .mp4, .m4a, .mpga, .mpeg, .webm, .xls, .xlsx, .xlsm, .csv, .odt, .ods, .odp, .xml, .rtf, .msg, .json, .epub, .eml, .jpeg, .jpg, .png, .bmp, .tiff

When purchasing multiple licenses, we allow you to divide the credits, number of documents and transcriptions within the team as required. You can flexibly distribute the available credits, number of documents uploaded and transcriptions among the team members.

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